Warranty Policy

Duration:
Euro Tuned provides a 3-month warranty on all products purchased from our store, covering defects in materials or workmanship under normal use. The warranty period begins from the date of delivery.

What is Not Covered:
The warranty does not cover:

  • Normal wear and tear from usage of car parts.
  • Damage caused by improper storage or exposure to extreme conditions, including leaving carbon fiber components in direct sunlight.
  • Modifications, misuse, or installation errors not performed by a qualified professional.
  • Cosmetic imperfections that do not affect functionality.

Fitment and Modifications:
Some products may require additional adjustments or modifications to achieve a perfect fit on your vehicle. These fitment modifications are not covered by the warranty.

Warranty Process:
If you believe your product is defective during the warranty period:

  1. Contact Us First: Customers must contact Euro Tuned at info@eutuned.com with detailed photos and/or videos showing the defect and how the product has been used.
  2. Inspection and Local Repair: Where applicable, we may recommend that the item be assessed and repaired at a qualified local garage. We will provide guidance to ensure the repair is performed properly.
  3. Replacement or Refund: If the local repair is not feasible, does not resolve the issue, or is deemed unreasonable or impractical, Euro Tuned may offer a replacement or a refund.
  4. Documentation Required: Proof of purchase and supporting evidence of the defect (photos, videos, or repair quotes) must be provided for all warranty claims.

Legal Rights:
This warranty does not affect your statutory rights under applicable consumer protection laws. In the European Union, for example, you retain rights for faulty or non-conforming products beyond this commercial warranty. This warranty is in addition to your legal rights and does not limit or exclude them.

How to Claim:
To submit a warranty claim, contact us at info@eutuned.com with your order details and a description of the issue. We will respond promptly with instructions for inspection, repair, replacement, or refund.